Privacy policy

15/05/2018

French Touch Properties is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of UK data protection law, the data controller is French Touch Properties.

  1. Information we collect

We may collect and process information about you.

The following are examples of information we may collect directly from you:

  • Name
  • Postal address
  • Email address
  • Telephone and/or fax number
  • Date of birth
  • Payment information (such as a credit card) and bank account details
  • Employment and salary
  • ID and passport

We may collect and process information about you that you give us by filling in forms on our website (our site), via our viewing form or by corresponding with us by phone, e-mail or by subscribing to our newsletter.

French Touch Properties newsletter’s subscribers can unsubscribe at anytime by using the link at the bottom of every newsletter or by using the contact form on the website.

With regard to each of your visits to our website, we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; and information about the pages you visited.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

  1. How we use this information

French Touch Properties may collect and use information for the following purposes:

  • To deliver our services to our clients
  • To send periodic newsletters about French Touch Community and evolutions of the real estate market
  • to notify you about changes to our services
  • to establish internal statistics
  • to ensure that the content from our website is presented in the most effective manner for your benefit
  1. Information sharing

In order to provide our service, we may need to share some personal data with our employees and partners.

We do not sell or trade any personal information for marketing purposes.

  1. Security

The personal data we collect are stored in a secure environment.

Computer data are stored in secure centres whose access is controlled and protected by passwords.

People working for us are required to respect the confidentiality of your information.

  1. Your rights

You may at any time have access to your personal data and request rectification of erroneous or obsolete data.

UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address below.

We will comply with the law in responding to your requests. However, we may have to keep some of your personal data to comply with the law.

6 – Contacting us

If you have any questions about this privacy policy or the way we handle your personal information, please contact us

  • By post : French Touch Properties – 62C Chiswick Lane – LONDON W4 2LA

We may modify this privacy policy, we will always do so in the respect of our customers and our values.